TrainingCAMP´s “roots” are in the development of original training materials and curriculums that support the management of health and human services organizations. Training is either provided by CAMP staff or trainers certified by CAMP for a specific course or workshop. Almost all training is on-site at a location chosen by the customer. CAMP also offers two Train-The-Trainer Programs; Results-Oriented Management and Accountability (ROMA-Outcomes Training) and Case Management. Where indicated, several courses are also available in Spanish. The following is a summary of courses and Train-The-Trainer programs offered by CAMP:
Introduction to Results-Oriented Management and Accountability (ROMA-Outcomes)This course is offered in a one or two-day format and addresses the following topics:
Both the one and two-day courses cover the same content, however the two-day course provides practice opportunity in developing outcomes scales and logic models which are peer and instructor evaluated in class. Introduction to Results-Oriented Management and Accountability (ROMA-Outcomes) National ROMA Peer-to-Peer Training ProgramThis national ROMA Train-The-Trainer Program was developed by CAMP in partnership with the Community Action Association of Pennsylvania in 1999 and subsequently funded by the Department of Health and Human Services, Administration for Children and Families/Office of Community Services since 2001. It is funded through 2011. CAMP is the original creator of the ROMA curriculum. This Train-The-Trainer Program is open only to persons employed or serving on the boards of Community Action Agencies. Please contact CAMP for eligibility and additional information. This train-the-trainer program requires classroom training, videotaped evaluation, and a one-day field internship. CAMP staff and other certified Master Trainers provide classroom instruction, manage the videotaped training sessions and accompany, evaluate and certify candidates during the field internship. It takes an average of six months to one year for a candidate to complete all requirements for certification. Persons completing all requirements are issued national certification as a Results-Oriented Management and Accountability (ROMA) Trainer and are qualified to teach the, “Introduction to Results-Oriented Management and Accountability” (ROMA-Outcomes Training) course described above. To date, CAMP has trained and certified over 200 persons in 42 states including Puerto Rico and Washington, DC, who are authorized to train the ROMA curriculum. If you are outside the Community Action Network, CAMP can create a customized ROMA Train-The-Trainer Program and can offer a certificate through its partner, Temple University. Case Management for Public, Non-Profit and Community Based OrganizationsCAMP offers several case management courses and a Train-The-Trainer program that supports the management and delivery of case managed services. A full description can be found in the Case Management Training and Best Practice Model section of this web site or by using this link: Case Management Train-The-Trainer ProgramCAMP offers several case management courses and a Train-The-Trainer program that supports the management and delivery of case managed services. A full description can be found in the Case Management Training and Best Practice Model section of this web site or by using this link: Developing and Using Outcome Scales and the Outcome Matrix- One-Day CourseAn Outcome Scale and Outcome Matrix is used to measure incremental change/functioning and is especially useful to measure client/customer progress towards self-sufficiency. These same tools can also be used to measure individual and community need. This intermediate level course is best suited for persons who have previously attended the Results-Oriented Management and Accountability course. Participants are expected to “present” their work as well as critique the work of their colleagues. Participants are taught how to integrate their outcome scales into an outcome matrix and analyze the data from the outcome matrix to support client, program and agency decision making. Developing and Using Community Outcome Scales- One-Day CourseThis course is designed to assist managers in preparing Community Scales that may be used in community needs assessment, strategic planning, and reporting on revitalization efforts. It is an intermediate level course best suited for persons who have previously attended the Results-Oriented Management and Accountability course. Participants are introduced to the concept of Community Scales and their five associated subscales: Public Policy, Equity and Diversity, Civic Capital, Service and Support Systems, Economic Opportunity. Each subscale serves as a template from which participants can construct community outcome scales specific to their own community needs. The community scales are then integrated into a community outcome matrix where participants learn to analyze the matrix data to support strategic planning, and improving the overall delivery of community services. Return-on-Investment- One-Day CourseReturn-on-Investment (ROI) is an economic analysis that compares the expenditures for programs or services to the value of the results or outcomes produced. ROI integrates performance measurement with sound fiscal analysis. This introductory course for executives and program and fiscal managers provides the basic tools with which organizations learn to create ROI scenarios, perform ROI calculations and present findings to decision makers, funders, and the general public. Participants will receive ROI templates and will have the opportunity to prepare ROI scenarios and calculations relevant to their own organizations. Using the Logic Model to Manage and Evaluate Programs- One-Day CourseThis intermediate level course is best suited for persons who have previously attended the Development and Use of the Logic Model course. In this course, the use of the logic model as a management tool for program monitoring and evaluation is explored. The columns of the logic model can be used to construct the key management and evaluation question: “With a given set of problems or needs …applying certain activities or interventions…will generate outputs that interact with the problem or need …and those interactions will result in a changed outcome or result. At its core, the logic model captures change across the organization with respect to program implementation and accountability. Participants will learn to analyze logic model data to improve program and organizational management. Development and Use of the Logic Model-One-Day CourseThe logic model has become the foremost management tool for public and non-profit managers of health, human service, and community based organizations. It is a required tool for most programs funded by the Departments of Health and Human Services and Housing and Urban Development. The logic model is a management tool that integrates program operations and program accountability. It is used to support planning, monitoring, evaluation and other management functions of an organization. The logic model also links public policy and program operations, with program accountability. All logic models share common characteristics including identification of: the problem or need, the service or activity, performance indicators and outcomes, and measurement reporting tools. Participants will learn the theory behind logic models and have the opportunity to create logic models for their respective organizations. Participants are encouraged to work with their respective programs and services and will have their “practice” logic models reviewed and critiqued by the instructor. All work accomplished in the class will have applicability to the operational setting. How to Write a Better Grant Proposal: Techniques for Organizing Your ApproachTo be posted soon. Planning for ResultsTo be posted soon. |